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Named people, published response times and a system you own outright — for everything we build and for projects we inherit.
The fastest route for anything urgent. Message the team directly and you will usually have a reply within the hour on working days.
Message us →Best for detailed requests, screenshots and anything that needs a written record. Every message creates a tracked request.
hello@winddigital.agency →For when it is easier to explain than to type. Istanbul hours, Monday to Friday, 09:00-18:00 GMT+3.
+90 555 056 17 58 →These are the targets we work to for clients on a support agreement. They are published here because a promise you cannot check is not a promise.
Platform, plugin and dependency updates applied and tested, so security holes are closed before anyone finds them.
Automated daily backups kept off-server, and restores tested — a backup nobody has restored is not a backup.
Continuous checks on availability and key pages. If your site goes down at 3am, we know before your customers do.
Regular Core Web Vitals and speed reviews, because sites get slower over time as content and tracking accumulate.
Price updates, new pages, banner swaps, seasonal campaigns — handled by us or by your team, whichever you prefer.
Recorded walkthroughs and written documentation for your team, so day-to-day updates never require a developer.
No. Everything we build is handed over documented and complete, and plenty of clients maintain it themselves or with their own IT team. The agreement exists for the ones who would rather not think about it.
Tell us what you are running today and what worries you most about it. We will audit it and propose a support arrangement sized to what you actually need.
Get a free proposal